Assistance

If you have an OPERA product and would like to receive assistance because you have found anomalies in the product, please fill in the form as clearly as possible. Our assistance service will contact you in 24/48 hours to provide you with the best technical support.

For any need you can still contact us by writing to info@operahsg.de or by calling the telephone number 0049 (0)7231-1677265. Our customer service is at your disposal to provide you with technical support.

Do you prefer to consult the main FAQs relating to our products?

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Request for assistance

Personal Data

First name *

Surname *

Street / house number *

Postal Code *

City *

Village *

Telephone number *

Email *

Product and problem indication

Product category *

Select product category

Product *

Select product

Serial number *

Purchase date *

Date of first installation *

Appliance anomaly code *

Select device fault code

Fault description *

Dealer information

Dealer name *

Dealer's city *

Uploads

Copy of invoice *

Upload files

You can attach the following file types: PDF, JPG, MOV and MP4. Do not exceed the maximum size of 20MB.

Copy of the product plate *

Upload files

You can attach the following file types: PDF, JPG, MOV and MP4. Do not exceed the maximum size of 20MB.

More files

Upload files

You can attach the following file types: PDF, JPG, MOV and MP4. Do not exceed the maximum size of 20MB.

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I authorize the storage and processing of my data *

Help Center *
I agree that the personal data indicated above will be forwarded to a help center in order to solve the problem.

Customer satisfaction
I agree to a Customer Satisfaction Survey being sent to my email address for the purpose of improving OPERA's customer service.

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